ING's Innovation Lab wanted new revenue in corporate banking. We started with a blank page: no product, no team and no customers.
We ran it through the bank's gated venture process, earning every funding round with customer evidence. When our riskiest assumption failed testing, we pivoted to capturing loan data upstream, inside the law firms' drafting platforms. I built the product and the team, led a 12-bank, three-law-firm working group through a live digital loan simulation, and ING spun Loan Optics out to vc trade in 2023.
Naturally inclined at shaping digital products and ventures that can meet real users' needs, and very good at communicating with non-tech people.
Giacomo Monti, design lead





